Frequently Asked Questions
Find answers to common questions about our skincare and services
Are Dr Sam's products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically designed to be non-comedogenic and gentle enough for sensitive skin types.
How long does it take to see results from the serums?
While individual results vary, most customers notice a visible improvement in skin texture and clarity within 4 to 6 weeks of consistent use.
Are your products cruelty-free?
Absolutely. Dr Sam's is committed to ethical beauty; we do not test our products or ingredients on animals.
Can I use multiple active ingredients together?
We recommend introducing one active product at a time. Please refer to our layering guide on each product page for specific compatibility details.
Do you offer professional consultations?
We provide digital skin assessments to help you build a personalized routine tailored to your specific skin concerns.
Where can I find the full list of ingredients?
A complete list of ingredients is available on each individual product page under the 'Ingredients' tab.